Frequently Asked Questions
Find answers to commonly asked questions about our services.
Appointments, Security & Privacy
All consultations are conducted strictly by appointment in our private, secure Hendersonville office. This ensures your complete safety, financial privacy, and dedicated one-on-one attention from our specialists without the distraction of walk-in crowds.
Once your consultation is confirmed, we provide complete location and arrival instructions. For security purposes, our detailed address is shared directly with scheduled clients prior to their appointment.
Selling Coins & Estate Collections
No—never clean your coins! Polishing or wiping coins removes their original patina and can severely damage their surface, potentially destroying 50% to 90% of their numismatic value. Bring them in exactly as they are, even if they look dirty or tarnished.
We evaluate physical gold, silver, and platinum using live, real-time spot market pricing. For rare and collectible items, we reference verified numismatic industry databases, certified auction archives (PCGS/NGC), and current market demand to ensure an honest, fair offer.
We provide immediate, secure settlement upon agreement. Payment can be issued via bank check, wire transfer, or cash, depending on the transaction size and your preference.
Yes. For substantial, high-value collections or homebound clients across Western North Carolina, on-site secure evaluations can be arranged by special request.
Buying Precious Metals & Bullion
We cater to both first-time investors looking to purchase a few silver eagles and seasoned portfolio managers acquiring physical bullion allocations. Reach out with your desired order, and we will confirm current inventory and pricing lock-in procedures.
Appraisals & Items We Handle
Verbal Purchase Offer (Free): If your goal is to sell your items to us today, we evaluate your items and give you an immediate, zero-pressure cash offer at no charge.
Formal Written Appraisal (Fee-Based): Comprehensive, certified written documentation required for legal estate probate, insurance policy riders, trusts, or division of family assets. These are billed at a clear flat or hourly rate.
To maintain our focus on high-grade numismatics and investment metals, we do not purchase modern clad pocket change (1965 to present quarters/dimes), base-metal foreign pocket change, replica/plated novelty coins, costume jewelry.
